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Support for Windows XP and Office 2013 expires

For a change from Windows XP and Office 2013, the RRZK provides information about a new installation, the backup of data, the purchase of new software licenses and checks for hardware compatibility.

For a change from Windows XP and Office 2013, the RRZK provides information about a new installation, the backup of data, the purchase of new software licenses and checks for hardware compatibility. You can download a pdf version here:

Upgrade guideline for Windows XP and Office 2003.pdf

In cases wehere important reasons prevent you from changing Windows XP or Office 2003 to newer versions, please contact the respective IT department, the IT representatives of your faculty or the RRZK (Markus Oesterle, (0221) 470-89559, oesterle(at)uni-koeln.de).

If you have questions or problems with the backup of your data or the purchase of a new operating system through the software shop, please contact the helpdesk of the RRZK:(0221) 470-89555 or via e-mail: rrzk-helpdesk(at)uni-koeln.de.

If you want to install Windows 7 on a larger amounts of PCs in an easy manner, the RRZK offers experienced users/administrators the possibility to get a pre-configurated installation medium (Windows 7 SP1 32bit and 64bit) for a so-called unattended installation. This way, Windows can be installed immediately and without any necessary user input (manual adjustments of network settings and hardware drivers are still necessary).

If you are interested, please have your user account information and contact Markus Oesterle, (0221) 470-89559, oesterle(at)uni-koeln.de

 

 

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If you have any questions or problems, please contact the RRZK-Helpdesk