RRZK Helpdesk PC support service
The PC support service offered by the RRZK Helpdesk can help members of the University of Cologne who have questions about using computers or problems with their computers.
Please be aware that we can only provide tips and advice to help you solve your problem.
However, we can offer a complete service for dealing with viruses.
Virus removal and protection advice
Setting up wireless network (WLAN/WiFi) access
Remote assistance via telephone and internet for PC and Mac
If you have any questions or problems, please contact the RRZK-Helpdesk
Phone: (0221) 470-89555