On-site service at the helpdesk, library and computer pools closed
Please note: Due to the current situation regarding the corona virus the RRZK Helpdesk is available via phone (0221-470-89555) and e-mail (firstname.lastname@example.org) only. Service will be provided at the known quality and during the common opening hours. It is best to send your enquiry via e-mail to our ticket system, so we can help you quickly and specifically.
This applies in particular to applications for guest accounts and their renewals: You must expect delayed processing of applications submitted by mail. Therefore, please send the applications by e-mail to rrzk-helpdeskuni-koeln.de.
The library for computer science is closed to the public too. For book lending or return as well as further questions please contact informatik-bibliothekuni-koeln.de
The computer pools are also closed until further notice.
Regular opening hours: Monday - Friday: 9.00 am - 4.00 pm
Attention: From 1 March, the PC-consulting will no longer have fixed opening hours, please contact us via e-mail or contact form and make an appointment if necessary.
Attention: From 1 March, the Mac-consulting will no longer have fixed opening hours, please contact us via e-mail or contact form and make an appointment if necessary.
Course and work rooms are generally available to all members of the University of Cologne - provided no courses or events take place there.
Regular Opening Times: Monday - Friday: 09:00 am - 08:00 pm
Course rooms 3 and 4: Monday - Friday: 09:00 am - 06:00 pm
Please note: Course room 3 (-1.01) und 4 (-1.02), as well as the multimedia room are located in the lower ground floor. They are only accessible via the staircase at the RRZK-Helpdesk (not via the main staircase). Barrier-free access is possible by elevator after registration at the RRZK-Helpdesk information desk.
The main concentration areas of the library are informatics and information processing. Among those especially computer graphics, programming, artificial intelligence, virtual reality, information visualization, and networks.
Adress: Building 133, Weyertal 121, 50931 Köln, 5th Floor
Telephone: (0221) 470-89790
Regular Opening hours: Monday - Friday: 10.00 am - 08.00 pm
E-Mail: Contact form library
If you have any questions or problems, please contact the RRZK-Helpdesk