Media Technology
Support and expansion of the media technology in the centrally managed lecture rooms at the University of Cologne
The 'Media Technology Services' department within the RRZK/ITCC, which is still being set up, is the new central service point and is currently responsible for questions relating to the following topics: Media technology in the centrally managed teaching rooms, Opencast-supported lecture recording, live streaming and video management, multimedia lending and advice, advice on DFN video and web conferences as well as technical support for hybrid events.
Further information and contacts can be found in the individual sections.
-
Reports of malfunctions and urgent problems are sent directly to the Service Help Desk (SHD). All important information about SHD can be found under the following link: SHD - Info. To open a request or ticket directly, please follow the link below: Log-in SHD.
Support and expansion of the media technology in the centrally managed lecture rooms at the University of Cologne
Opencast - University-wide service for recording, processing and providing video content
Rent gear, video and web conferences, media production, seminar recordings, retrodigitisation
Contact
If you have any questions or problems, please contact the RRZK-Helpdesk