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Media services and lecture hall technology

The 'Media Technology Services' department within the RRZK/ITCC, which is still being set up, is the new central service point and is currently responsible for questions relating to the following topics: Media technology in the centrally managed teaching rooms, Opencast-supported lecture recording, live streaming and video management, multimedia lending and advice, advice on DFN video and web conferences as well as technical support for hybrid events.

Further information and contacts can be found in the individual sections.

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Reports of malfunctions and urgent problems are sent directly to the Service Help Desk (SHD). All important information about SHD can be found under the following link: SHD - Info. To open a request or ticket directly, please follow the link below: Log-in SHD.

If you have any questions or problems, please contact the RRZK-Helpdesk