Below we will show you how to set up your student or staff account in Microsoft Outlook 2019.

Unfortunately, there is currently a bug in Outlook 2019 that prevents automated setup. Therefore, more setup steps are required in Outlook 2019 than in previous Outlook versions.

1. [Figure 1] First, keep Outlook closed. Click on the Windows icon (1) at the bottom left and type "Control Panel" (2). As a search hit, you will now see the corresponding desktop app (3) at the top. Click on it to start it.
2. [Figure 2: In the Control Panel, click on "Mail (Microsoft Outlook 2016)". (If this menu item is not displayed, select "Small icons" under "Display" at the top right.
3. [Fig. 3+4] If you have reinstalled Outlook, you must now set up a profile. If there is none in the list (1), you can create one via "Add...". If a profile already exists, this step is not necessary and therefore does not appear. Instead, you will see the "Mail Setup" window [Figure 5]. Click on "E-mail accounts" here.
4. [Figure 6] Now fill in the displayed fields and click on "Next".
5. [Fig. 7] Under certain circumstances, a message for automatic configuration may be displayed. Click on "Allow" here. If a login window from Microsoft appears or a Shibboleth authentication is requested, please close this window by clicking the X without making any entries here.
6. [Figure 8] If all entries were correct, your mailbox has been set up without errors. Remove the checkmark from "Set up Outlook Mobile on my phone as well" - if available - and click on "Finish".
7. You can now open Outlook and use your mailbox.