Uninstall (Windows)

Warning: These instructions are valid only for Sophos Intercept X in conjunction with Sophos Endpoint Agent.
The older product Sophos Anti-Virus / Sophos Endpoint Proection / Sophos Endpoint Security and Control does not require a password to uninstall by default. If it does, it has been set by the users themselves or, if applicable, by the institution's IT.
Devices running Sophos Home Premium, on the other hand, are generally managed privately and are neither registered with nor managed by the RRZK.

You can find out which version you are using by right-clicking on the blue Sophos shield with the white S in the taskbar. The item Information shows you everything you need to know.
For example, a white shield with a blue S is a reference to the old Sophos Anti-Virus.

Uninstalling Sophos requires disabling tamper protection. This tamper protection is active by default on all machines. Contact the RRZK helpdesk to obtain the tamper protection password for your machine. Your request must include the device name, as we can only determine your device by it.

How you determine the device name depends on your operating system. On Windows 10, you can get the device name via Start -> Settings -> System -> About. Alternatively, via Sophos Endpoint Agent -> Information -> Open Endpoint Self Help Tool -> System -> Computer Name.