Troubleshooting / FAQs
- AnyConnect-Client:
- Error "Failed to initialize connection subsystem" with Windows 10: This error is caused by a Microsoft update. You can find a workaround and further information on the Leibniz-Rechenzentrum website.
- Incompatibilities: There are known incompatibilities with internet security suites respectively personal firewalls of the publishers F-Secure and Kaspersky. In the case of Kapersky problems can be solved if you exclude the SSL Port 443 from the protection under: settings > network > port settings
- AnyConnect VPN Client Troubleshooting Tech Note by Cisco
Contact
If you have any questions or problems, please contact the RRZK-Helpdesk